
At first glance, making an international payment looks simple. You log into your online banking, enter the recipient’s account number (or IBAN), select the currency, state the purpose of the transfer – and done. Ideally, the money arrives quickly and in full.
But reality is often more complicated – especially if you’re sending a currency other than euros within the EU or EEA. While SEPA payments offer a relatively seamless experience for euro transfers, anything outside that comes with a web of hidden steps, fees, and risks that can catch even experienced users off guard.
Let’s say you send $1,000 from a Czech bank account held in CZK to a Hungarian account in forints (HUF). What actually happens?
Even then, there’s no guarantee the recipient won’t be charged something on their end.
Of course, this is not how most people want to send money, but it’s exactly what can happen if you don’t pay attention to the details when setting up an international transfer.
The main issue lies in the correspondent banking system: each bank or financial institution involved in the transaction chain can “slice off” a portion of the commission. In some cases, a payment might pass through three or even four different institutions, each charging its own fee. The end result? The recipient often receives far less than what you originally sent – even if you selected a payment method where all fees were supposed to be covered by the sender.
And it gets worse. If there’s even a minor error – like a wrong account name when sending money to China – it can take weeks to get the payment refunded, often with additional charges. Investigations, cancellations, and reversals can cost thousands of crowns. This is a common trick used by some foreign banks to capitalize on small mistakes. And once it happens, there’s usually little you can do.
Here’s one real-world example: a retiree regularly received New Zealand dollars into their Czech account. Each time, the bank automatically converted the payment into Czech crowns, deducting over 10% in the process. There was no way to opt out of the conversion: the bank refused to change the settings, calling it “uneconomical,” and rejected the complaint. The funds had already been altered by correspondent banks along the route.
Let’s talk about fraud, because it’s not just about fees and conversion rates. Fake account numbers, phishing scams, and forged invoices can cost businesses and individuals tens of thousands of crowns. And if the error isn’t caught immediately, the money is usually gone for good. Fraudsters often use a web of accounts to move the funds quickly – sometimes outside the EU – making complaints and recovery nearly pointless, warns Jan Karger, board member at Citfin.
Yes, you can file a complaint about a suspicious transaction. But you’re working against the clock: think minutes or hours at most. The standard complaint process, on the other hand, can take weeks or even months. By the time your bank contacts the recipient bank through official channels, the funds are often long gone.
Here’s how one typical scam works: a fraudster sends a forged invoice by email. The recipient (often an accountant or other employee authorized to make payments) doesn’t double-check the details. The money is transferred to the fraudster’s account and vanishes within minutes. Technically, this is considered unjust enrichment under the law, but recovering the money is nearly impossible without the recipient’s cooperation or immediate police action.
Even if the money goes to a real, existing account abroad by mistake, getting it back depends entirely on the goodwill of the recipient. Legally, you’re in the right, but in practice, enforcement is next to impossible.
A real-world example? A Czech company accidentally transferred the equivalent of several tens of millions of crowns to another business account in Asia. The recipient company didn’t return the funds. Instead, it found it more convenient and profitable to shut down the company entirely.
A major step toward fighting payment fraud is on its way in the form of a new European regulation known as Verification of Payee (VoP). This system will automatically check whether the account holder’s name matches the account number entered for a payment. It’s a move in the right direction, but according to Jan Karger, we’ll have to wait a few more years before it’s implemented in the Czech Republic.
Here’s how it will work: before you confirm a payment, your bank will show you the actual name of the account holder. If there’s a mismatch, the system will notify you, although the bank or payment provider can still proceed with the transfer if you approve it.
This upcoming innovation is a welcome safeguard for those sending money. However, it’s also an expensive upgrade for banks and payment institutions, no matter where they operate in the EU. That’s one reason why the rollout is taking time.
For personal use, services like Revolut, Wise, and Zen are excellent — fast, efficient, and generally reliable. But the moment something goes wrong, their limitations become clear. These platforms are fully automated, including their transaction processes. Human support only comes into play once you file a complaint — and even then, you first have to get through bots and scripted responses. The complaint process can drag on for weeks or even months.
What might be a minor inconvenience for an individual can be a serious risk for a business — whether you’re a sole trader or an LLC relying on timely transfers.
So what’s the takeaway? Small sums (a few thousand euros) can be safely sent via fintech platforms. But for larger transactions — buying or selling property abroad, transferring an inheritance, paying for a vehicle — stick with a bank or, even better, consult professionals who specialize in cross-border payments and currency operations.
Why a Payment Can Fail — Even If You Did Everything Right
Need help with international transfers, foreign exchange strategy, or choosing the right payment structure?
360WEDO offers tailored consulting services to help your business avoid costly mistakes and transfer money securely and efficiently. Reach out to us – and let your payments travel smart.Source:
https://www.mesec.cz/clanky/zahranicni-platby-pod-lupou-muzete-prijit-o-tisice-aniz-byste-udelali-chybu/